Retention - Employee Satisfaction
Want to find out what key employees have to say about life at your organisation?We can tell you.
We help identify the positives of your organisation’s current employee experience and also highlight the potential areas that might drive future high staff turnover. Our external stance allows us to carry out your retention interviews in a controlled and consistent manner.
This way, we help you discover how employees really feel about:
- Your organisation’s recruitment and induction process
- Whether the job matches expectations
- Their thoughts on the organisation and its values
The data collected from your retention programme will form the basis of a detailed report we present to you. Combined with statistics from similar interviews with other employees, you can apply our recommendations and see an improvement in your retention rates – just like our clients.
Achievements
- Argos – we contacted 92% of managers to conduct retention interviews, and we did so by providing an out-of-hours service, with our dedicated staff working on evenings
“The findings from PPS were invaluable, their staff are fully trained interviewers who engaged with our staff and drill down to get to root issues and obtain verbatim comments. So much was the benefit to our business, we have now rolled out the programme across the UK for three different manager levels, and PPS are completing Retention Interviews at 7 weeks and 6 months service”
Rebecca Martin-Cortez, Retail Resourcing Manager, Argos
Rebecca Martin-Cortez, Retail Resourcing Manager, Argos
To find out the benefits of conducting exit and retention interviews, visit our blog.
